Returns & Exchanges
What is Local Eclectic's return policy?
We stand behind every product that we sell. If you aren't 100% satisfied, we're here to help and we try to make the return & exchange process as painless as possible.
90 Days Exchange or store credit
You may return or exchange unworn and unaltered items purchased from Local Eclectic for a full refund or store credit within 10 days of receiving your item or for store credit up to 90 days from the date of purchase.
For returns received within 10 days, we will refund you the full amount of your purchase (excluding any original shipping charges). These funds will be credited back to your original form of payment. If this was a gift or you'd prefer a store credit, let us know and we'll issue the refund as a store credit. All returns made after 10 days will be automatically issued as a store credit. You will receive an email confirmation once we’ve processed your return. Please allow up to 10 days for shipping and processing.
What is Local Eclectic's exchange policy?
You have up to 90 days to request an exchange. You can either exchange your item for a different size of the same item you originally purchased or you can request a store credit.
Exchanges are shipped as soon as possible following receipt of your original order. If you are attempting to exchange an item for a size that we no longer have in stock, we will issue you a store credit.
All sale items are final sale and not eligible for return.
How long does it take to process an exchange or return?
Returns and exchanges are processed the same day that they are received to our HQ in Chicago, IL. Exchanges typically ship within 3-4 business days and refunds are issued immediately. Your bank or credit card provider can take up to 7-10 business days to issue the funds back to your account. For more information on when you can expect to see the funds back on your account, contact you bank or credit card provider.
You will receive an email confirmation from Local Eclectic once your return or exchange has been processed.
To initiate an exchange or return, email us at Hello@LocalEclectic.com