- Local Eclectic
- customer service
The first ring i got was not aquamarine at all. It was so clear i had to send it back. The second one is a better hue but the middle stone is not set properly, so there is a big gap between the stone and the gold frame. I’m just choosing to ignore the imperfection as i don’t want to go through yet another return and reorder.
Hi! So sorry you're not happy with the ring, please feel free to real out if you change your mind on the ring, we're happy to help!
This ring is so beauTiful in Person. This was my first purchase from Local Eclectic but it won’t be my last. Customer service was FRIENDLY, helpful and responsive!
Nearly immediately after purchasing this ring for my girlfriend one of the CZ stones fell off, unbeknownst to us. I'm talking about within two days of normal wear. This is not what you'd expect for the price listed, which was $390. After emailing customer service, they issued a prepaid shipping label to asked to return so it may be inspected/repaired. After finally hearing back from customer service (who never confirmed receipt of returned product), they quoted me 4-6 weeks turnaround. Absolutely horrendous experience from a less-than-reputable "jeweler." Save your money and go elsewhere.
Hi Jaime, Thanks for your review-we always appreciate the feedback and need it to further improve our processes here at LE. I see that my colleague has been facilitating this repair with the designer. We have heard similar feedback regarding this ring, and are continuing to test the quality and durability with the designers manufacturer. We didn't issue a replacement, in that we didn't want the same thing to happen with a second ring. The best course of action is to work directly in obtaining an updated version and send that to you once it is complete. We apologize for the delayed turn around time. Please reach out to "firstname.lastname@example.org" with any further questions or concerns. Thank you. XO
This ring is gorgeous! It’s delicate but not tiny, and very sparkly. The band is very thin but not flimsy at all. It suits the setting perfectly. Love this ring. It was exactly what I’d hoped for. It is as pictured.
This ring is my engagement ring. My boyfriend, my family, and I all think it's super beautiful, and I stare at it and take pictures of it all day. The stones are really shiny, especially in the sunlight, and the aquamarine is a beautiful pastel blue. Picture of me wearing it: https://drive.google.com/file/d/1MYCbFZZCuqi4z6uvMbKVTHJZybVbyAkn/view?usp=sharing