• Orders placed for this product before 1pm CST, Monday-Friday will ship the same day. 
• Free shipping, via USPS Ground, for orders over $150. 
• Orders are shipped from Chicago, IL 
• The free shipping option typically takes 3-4 business days to reach its destination within the US.
• Express shipping for $14 is available on most orders.
• You will receive a tracking number once your order ships.
• Orders over $400 are shipped with signature confirmation.
• Please allow up to 2 weeks for delivery of all items shipping outside the US.
• To initiate a return, please use this link: https://www.localeclectic.com/a/returns 
• You have 10 days to request a full refund.
• You have 90 days to request store credit.
• Returns and store credit are processed within 7 business days after being received to our HQ in Chicago, IL. Once the refund is issued on our end, your bank or credit card provider can take up to 7-10 business days to issue the funds back to your account.
• Questions? email us at hello@localeclectic.com

Use jewelry cleaner and a brush with soft bristles. You can also DIY clean with an old soft toothbrush and a mild dish-washing liquid. Rinse well and lay on a towel to dry. To buff out surface scratches, take to a local jeweler. You'll also want to have the prongs tightened by a jeweler every 8-12 months to ensure your stones don't come loose.