Use jewelry cleaner and a brush with soft bristles. You can also DIY clean with an old soft toothbrush and a mild dish-washing liquid. Rinse well and lay on a towel to dry. To buff out surface scratches, take to a local jeweler. You'll also want to have the prongs tightened by a jeweler every 8-12 months to ensure your stones don't come loose.
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I'm sorry to hear about this. This Sofia Zakia ring is 14k solid gold-it definitely shouldn't be changing colors. I don't see any help tickets open in our system with your email address. Please reach out to our customer service team @ "hello@localeclectic.com" and we will gladly help. XO