• Orders placed for this product before 1pm CST, Monday-Friday will ship the same day. 
• Free shipping, via USPS Ground, for orders over $150. 
• Orders are shipped from Chicago, IL 
• The free shipping option typically takes 3-4 business days to reach its destination within the US.
• Express shipping for $14 is available on most orders.
• You will receive a tracking number once your order ships.
• Orders over $400 are shipped with signature confirmation.
• Please allow up to 2 weeks for delivery of all items shipping outside the US.
• To initiate a return, please use this link: https://www.localeclectic.com/a/returns 
• You have 10 days to request a full refund.
• You have 90 days to request store credit.
• Returns and store credit are processed within 7 business days after being received to our HQ in Chicago, IL. Once the refund is issued on our end, your bank or credit card provider can take up to 7-10 business days to issue the funds back to your account.
• Questions? email us at hello@localeclectic.com

Over time brass and silver will naturally begin to tarnish. Use a polishing cloth to clean minor tarnish stains. To remove heavy tarnish and difficult stains, wash in hot, soapy water then rinse, let dry and polish to sparkle. We recommend Sunshine brand polishing cloths.