Return is initiated by the customer within 10 days of delivery date. The item(s) is unworn, unaltered, and undamaged in the original packaging -- with the exception of a manufacturing defect. The item(s) is mailed back within 3 days of return authorization. We will not accept returns for items that have been mishandled, heavily worn or damaged due to user error. You can not return items that were purchased using store credit.