When will I receive my order?
The hardest thing about online shopping is waiting for your package to be delivered. That's why we work around the clock to get your order in your hands as soon as we can. 90% of orders placed Monday-Friday will ship within 24 hours and typically no longer than 3-4 business days. Many of the fine jewelry we sell takes a little extra TLC but anything longer than our standard ship time will be listed on the individual product pages. We offer free USPS ground shipping for all orders over $100. If you need express shipping, email us at firstname.lastname@example.org
What is Local Eclectic's return policy?
Returns are accepted within 10 days of receiving your order. If for any reason you are unsatisfied with your purchase, email us at email@example.com and we'll send you a pre-paid shipping label.
Are sale items eligible for return?
All permanently marked down sale items are final sale and not eligible for return. Shop our sale here.
Does Local Eclectic offer Express Shipping?
On some items we can offer express shipping. If you're interested in express shipping please email us at firstname.lastname@example.org
Has my order shipped?
Orders typically ship within 3-4 business days but during high volume holidays (Christmas, Valentines Day, Mother's Day and Sweetest Day) please expect longer ship times of up to 2 weeks. You will receive a confirmation email with tracking when your order ships.
Do you ship internationally?
Yes, we do ship internationally. An $18 flat shipping rate is applied to all international orders. Please allow up to two weeks for international orders. The majority of the jewelry we sell is shipped from the US.
What is my ring size?
Here's a link to a printable ring sizer that you can use to determine your ring size at home.
My bracelet or ring is turning my finger, arm, etc green, what do I do?
Don't panic, it's totally harmless! Copper and brass react to everyone's skin differently; it could be that you have an allergy to the metal or maybe you washed your hands or slathered on lotion just before throwing on your jewels. A DIY trick for fixing the problem is to coat the inside of the piece with clear nail polish -- this creates a thin barrier between you and the metal. Alternatively, if you can't stand the sight of turning teenage mutant ninja turtle green, we're happy to offer store credit for your return within 90 days of purchase. More on copper and brass jewelry here.